Job Vacancies in Softlogic Life - Executive Call Center

Institution: Softlogic Life Insurance

Vacancy:  Executive - Call Center

Closing Date: 06 Jul 2022

Details:

    Job Responsibilities

• Handle all incoming/ Outgoing calls related to life/health inquiries
• Follow up on customer calls whenever necessary and respond to emails
• Manage and resolve customer complaints
• Maintain a positive relationship with clients and coordinate with other departments all the time.

    Qualifications

• Successfully completed GCE Advanced Level
• Excellent communication skills in Sinhala/English is a must (spoken and written)
• Communication skills in the Tamil language will be an added advantage
• Excellent Computer literacy (MS Word, Excel, PowerPoint)
• More than 2 years of experience in a call center in a reputed organization will be an added advantage 
• Willingness and ability to work on a shift basis including weekends as well

How to Apply

Forward your CV to careers@softlogiclife.lk